In this role you will be responsible for managing the commercial relationship between the Danesmoor Group and a number of key trading partners from various customer segments including manufacturers, retailers and installers.
You will achieve sales and margin targets as established in the business plan and obtain a deep understanding of customers’ strategies, culture, and opportunities to drive business growth.
As you develop an in-depth product knowledge together with a clear understanding of customers’ values, positioning and target consumers and build excellent professional relationships at all levels with both customers and within the Danesmoor Group.
Responsibilities:
- Be the principal point of contact and build long-term relationships with customers
- Ability to communicate, present to and influence key stakeholders at all levels of an organisation, including executive and director level
- Identifying business trends and reacting accordingly to capitalise on opportunities in collaboration with the wider team
- Strategic business planning in order to maximise your areas full business potential
- Create high performance relationships to drive sales, customer satisfaction and good team ethics
- Forecast and track key account metrics such as profitability and performance
- Ability to juggle multiple account management projects at a time, whilst maintaining sharp attention to detail
- Prioritise tasks and ensure time spent is both efficient and effective with deliverable actions
- Apply the principles of consultative selling to ensure we take a customer centric approach to sales, with regular and meaningful customer contact
- Acting as external representation for the group and ensuring a feedback loop is created back into the business to help shape our future commercial strategy
- Contribute to the overall team success through building effective relationships and delivering targets
Essential Skills and Experience:
- A minimum of three years’ experience in a field-based sales and account management role
- Excellent time and project management skills
- A natural relationship builder with integrity, reliability and maturity
- Self-motivated and able to thrive in a results-driven environment
- Ability to deliver results in line with business objectives
- First class communications skills with strong and confident presentation skills
- Proven negotiation, advisory and influencing skills
- Keen attention to detail and adherence to deadlines
- Good analytical and numeracy skills
- Tenacious approach with a positive mind set
- To be field based along with visits to our Design Centre in Newton Aycliffe as required.
- To undertake frequent travel, including overnight stays, in UK and occasionally overseas
- Full UK driving license
Desired Skills and Experience:
- Technical aptitude; genuine interest in KBB industry and kitchen design
- IT literate – preferably with higher level Microsoft Office skills
